Costa de Melilla

Privacy Policy

Information about personal data processing at iMelilla

1. General Information

In compliance with personal data protection regulations, the General Directorate of Technological Innovation (DGIT) of the Autonomous City of Melilla informs about the processing of personal data carried out through the website imelilla.es

This policy applies to the processing of personal data collected through contact forms, subscriptions and other interactions on the website.

2. Data Controller

Controller: Autonomous City of Melilla - General Directorate of Technological Innovation (DGIT)

Address: Plaza de España, s/n, 52001 Melilla

Email: hello@imelilladigitalhub.com

3. Personal Data Processing

3.1. Contact Form

Purpose

Manage inquiries and information requests about DGIT services and facilitate contact with companies interested in establishing in Melilla.

Data Collected

Name, surname, email, phone, company, position, message and any other data provided voluntarily.

Legal Basis

Consent of the data subject and exercise of public powers (article 6.1.a and 6.1.e of GDPR).

Retention

Data will be retained for the time necessary to attend to the inquiry and, subsequently, for the legally established periods.

3.2. Newsletter and Communications

Purpose

Sending information about news, events, incentives and services related to Melilla's technological ecosystem.

Data Collected

Email, name, company and communication preferences.

Legal Basis

Express consent of the data subject (article 6.1.a of GDPR).

Retention

Until the data subject revokes their consent or unsubscribes from the service.

3.3. Navigation Data and Web Analytics

Purpose

Statistical analysis of website usage, user experience improvement, performance measurement and audience reporting through Google Analytics.

Data Collected

IP address (anonymized), browser type, pages visited, time spent, device used, approximate geographical location, traffic source, browsing behavior.

Tools Used

Google Analytics 4 (GA4). Google Analytics automatically collects information through cookies and similar technologies.

Legal Basis

Legitimate interest of the controller (article 6.1.f of GDPR) and consent for analytics cookies.

Retention

Google Analytics data is retained for 26 months from the user's last activity. Access logs are retained for 1 year.

4. Data Recipients

Personal data will not be transferred to third parties, except in the following cases:

  • When necessary for the provision of the requested service
  • When there is a legal obligation
  • When necessary for the exercise of public function
  • To technology service providers acting as data processors

The main data processors include:

  • Web hosting and maintenance service providers
  • Google LLC - Google Analytics for web analytics (with IP anonymization according to GDPR configuration)
  • Email marketing services (if applicable)

5. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that adequate guarantees exist for the protection of your personal data, such as:

  • European Commission adequacy decisions
  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules
  • Recognized privacy certifications

6. Data Subject Rights

As the holder of personal data, you have the right to:

  • Access: Obtain information about whether we are processing your personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your data when they are no longer necessary
  • Restriction: Request limitation of processing in certain circumstances
  • Portability: Receive your data in structured and transmissible format
  • Objection: Object to the processing of your data for particular reasons
  • Withdrawal of consent: Withdraw consent given at any time

Exercise of Rights

To exercise your rights, you can contact us at:

  • Email: hello@imelilladigitalhub.com
  • Subject: "Exercise of GDPR rights"

You must attach a copy of a document that proves your identity. We will respond within a maximum period of one month.

Complaint

If you consider that the processing of your personal data violates the regulations, you can file a complaint with the Spanish Agency for Data Protection (www.aepd.es).

7. Security Measures

We have implemented appropriate technical and organizational measures to ensure the security of your personal data:

  • SSL/TLS encryption in communications
  • Data access control
  • Staff training in data protection
  • Regular security audits
  • Regular backups
  • Incident response protocols

8. Policy Changes

This privacy policy may be modified to adapt to regulatory changes or in our services. Changes will be published on this page with indication of the last update date.

We recommend that you periodically review this policy to stay informed about how we protect your data.

9. Contact

For any query about this privacy policy or the processing of your personal data:

  • Email: hello@imelilladigitalhub.com
  • Address: Plaza de España, s/n, 52001 Melilla

Last updated: September 16, 2025